![]() ![]() On the day of the service, the technician came and did a horrible job adding even more problems to the LCD than I originally had. I then reached out to Lenovo via their premium care line and after going through hours of troubleshooting including updating to latest BIOS, resetting windows, taking photos of the problem, they finally agreed to send a technician once replacement parts were ordered in about one week. If you are reading this, do not ever buy anything from because they have terrible customer service. ![]() ![]() They did not want to accept any responsibility and deferred me to using Lenovo warranty for repair and replacement. Since I was within the 30 day return policy, I first reached out to support. When I received the laptop, it appeared to be okay but eventually I discovered that the LCD had a dead pixel and backlight bleeding problem. I originally purchased my Lenovo Legion laptop from despite all the bad reviews and buyer beware warnings online. ![]()
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